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  Everest Group IDP
             PEAK Matrix® 2022  
Indico Named as Major Contender and Star Performer in Everest Group's PEAK Matrix® for Intelligent Document Processing (IDP)
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Intelligent Intake

Radically accelerate and improve your decision-making with our AI-driven intelligent document processing solution

Speak to an expert

Transform your submissions intake process

Execute without
technical expertise

Get started and scale over time without waiting around for a data scientist to help. Our point and click UI is flexible and intuitive, removing the hassle of building models from scratch or being stuck in rigid workflows that don’t match your business.  

Tackle all data
without limits

Effortlessly handle your most complex data, including tables, PDFs, images and much more, without needing workarounds. Automatically process high volumes of messy, unstructured documents, with no downtime.

Trust
every detail

Track every data point with full traceability, avoiding the black box effect.  And don’t worry about hallucinations or overfitting, with our reliable model that ensures accuracy in every detail.

Amplify with
future-proof AI

Stay ahead with our future-proof AI, ensuring you're never stuck with outdated technology, while keeping your data safe. And our hybrid approach uses generative AI for what it excels at, avoiding costly misapplications. 

Turn hours into minutes with
Intelligent Intake

How Indico makes the submissions
intake process intelligent

Ingest

Submissions are automatically ingested from a shared inbox or document repository

Classify

Items and attachments are classified and unbundled by document type

Extract

Required data points are extracted from each document

Normalize

Data is structured to match the destination format requirements

Integrate

Accurate, structured data is output to the downstream system of your choice

How AI-powered capabilities
maximize your ability to:

Execute without
technical expertise

Build workflows quickly with the click of a mouse without the need for a technical expert to be involved. We have out of the box options to choose from or you can customize workflows to fit exactly how your business operates.

Understand and categorize new data types automatically without needing lots of specific examples beforehand. This means you can quickly get up and running without extensive work.

Build custom classification & extraction models effortlessly by simply highlighting text.

Tackle all data
without limits

Even the most sophisticated traditional AI systems are constrained to a single data mode, such as text or image. But there are no limits to what our solution can handle. Automatically intake structured, semi-structured, unstructured data from any source in over 70 languages. Intake all data types and document formats including SOVs, Loss Runs, Handwriting, Images, PDFs, email text and more.

Fine-tune the LLM to your specific use case through our hybrid approach which uniquely combines both discriminative and generative AI.

Trust
every detail

Get a clear and transparent breakdown of every step in the data process. Track all steps a file takes from submission to output with our no black box approach.

Enhance AI decisions at critical steps when you choose. This collaboration between technology and human review ensures the perfect blend of human insight and AI efficiency.

Delve deep into your data with detailed visualizations and real-time reporting on things like average age in queue, time saved, and pass-through rate.

Future-proof your business
with our world-leading AI

Hybrid
Approach

Our solution is the perfect pair, combining Generative and Discriminative AI. This empowers customers to scale across many use cases and document volumes while providing the best performance at optimal cost.

Technology
Front-Runner

Indico Data is at the forefront of the latest AI developments. Our Enso project is constantly ahead of bleeding-edge research with the top institutions in the world, ensuring our customers are not only cutting-edge today, but are future proofing for tomorrow.

Protected
Data

By design, our solution is a transactional system, meaning we never retain your data, safeguarding you from leakage concerns.

Orchestrate your
submissions process exactly

the way you want

Seamlessly integrate with your
existing systems and partners

Intelligent Intake integrates easily with the tools you already use and love. Enhance your processes with our comprehensive integration suite that makes it easy to get started and then scale to other use cases.

Product FAQs

Capabilities

No.  In fact, one of the things that customers love most is that there is no coding or technical elements involved in training a model or building workflows.  

With our zero-shot capabilities, customers can see value in minutes.  We also support discriminative models which have high accuracy and precision and can be trained in a matter of a few hours.  

With our zero-shot learning feature, customers can submit as little as 10 documents to train a model.  Some customers prefer a more traditional training approach, where we generally see the best performance start at around 200 samples of each document type.  

We typically see 8 weeks to a few months as a normal timeframe for engagements that include developing models, workflows, testing and integration with internal systems to be active in production. 

This is highly dependent on the complexity of the use case. 

Indico Data can process structured, semi-structured and unstructured data with precision.  

Intelligent Intake can automatically ingest all document types.  Some of the most common we see are email bodies, PDFs, Tables, Excel Sheets, Acord forms, Loss Runs, SOVs, Images, zip files and even handwriting. 

Yes

Yes

If there is an API that is available, Indico can pull in additional data that is external to your systems.  Also, custom components can be created to enrich the data with external APIs.

Intelligent Intake is completely traceable and transparent.  Any piece of data can be sourced to origin.  

Yes, Indico’s models are designed to continuously learn and improve. This is achieved through:

 

Staggered Loop Learning: The platform incorporates feedback from users to refine and enhance the models’ performance. When users correct or validate a model’s predictions, this data is used to train the models further.

Transfer Learning and Multi-Modal Fusion: advanced AI techniques such as transfer learning and multi-modal fusion. These methods enable the models to adapt to new tasks and improve their accuracy over time by integrating various data types like text, video, and images.

Yes, Indico Data supports extraction from Loss Runs and Statements of Values (SOVs). These pre-trained models are part of Indico’s extensive library of over 80 models, which can be used directly or further customized to meet specific business needs. This allows insurance companies to quickly deploy and benefit from advanced document processing capabilities without the need for extensive setup or training.

Intelligent Intake can connect to any downstream system of your choice.  We are prepared to ensure seamless integration with your existing technology tools and have in-depth experience with this.  Some out of the box options we have include Guidewire, SalesForce, Duck Creek, OneDrive, SQL and Snowflake

Compatibility

Intelligent intake can connect to any upstream system of your choice.  For most of our customers, we pull data from an email inbox but we also have out of the box connectors with Box, ImageRight, Azure and Documentum.  

Privacy & Security

No.  Intelligent Intake is a passthrough solution meaning data is always in your hands, not ours.  

Infrastructure

Indico Data can be deployed to any location across the globe.  While it is an option for customers to host their own instance, we highly encourage customers to let us handle the managed services responsibility. 

Each environment is complete separate at the account level and dedicated to a specific customer.

Getting Started

Yes.  We encourage customers to engage with us in a proof of concept or a pilot in order to help you better evaluate our product and see how it enables you to meet your business goals.  

Our pricing is based on the number of documents you process each year and specific settings such as number of users and admins.  Our pricing is custom for each customer based on your specific size and needs and generally starts at $300,000 per year.  Please contact our sales team for detailed pricing.  

Support

Indico Data offers 24/7 Assistance.  Customers have access to round-the-clock support to address any issues or queries promptly.

Indico provides support through various channels including phone, email, and live chat, ensuring flexibility and convenience for customers.

Yes.  We have a dedicated team focused on ensuring you get into production successfully.  In fact, many customers choose us thanks to our 97% success rate of getting customers into production. If you prefer, we can work directly with your existing technology partners as well.  

Want to see Indico in action?

Speak to an expert and see the cutting-edge capabilities that will re-shape your document intake process.

Resources

Blog

Gain insights from experts in automation, data, machine learning, and digital transformation.

Unstructured Unlocked

Enterprise leaders discuss how to unlock value from unstructured data.

YouTube Channel

Check out our YouTube channel to see clips from our podcast and more.