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  Everest Group IDP
             PEAK Matrix® 2022  
Indico Named as Major Contender and Star Performer in Everest Group's PEAK Matrix® for Intelligent Document Processing (IDP)
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Intelligent Insights

Accelerate enterprise decisioning and optimize data analysis with Indico Data's Agentic AI application, Intelligent Insights. Consolidate fragmented data into a single view, ask questions, view summaries, and get next-best-action recommendations. With validated, traceable data, achieve faster, improved decision-making.

Speak to an expert

Transform how you analyze
unstructured data

Get a holistic view

Organize and compile data indigested from Indico Data’s Intelligent Intake solution, plus any additional sources, in any format, to create and manage data in one place.

Find every detail

Review submissions data and resolve anything that doesn’t align by referencing AI-generated data summaries that highlight the elements that impact decisioning the most. Use prompts to get answers you have and easily validate or correct data with direct links to source information.

Work proficiently

Get Agentic AI-powered next best action recommendations, boosting operational efficiency and empowering your team to make smart business decisions faster.

Leverage AI-enhanced decisioning

Enhance your team’s decision-making power with AI that complements, not replaces, human expertise. Our solution streamlines data processing and analysis with the perfect blend of human-AI collaboration, allowing your teams to focus on strategic decisions that drive better business outcomes.

Transform how you analyze
unstructured data

Get a holistic view

Organize and compile data indigested from Indico Data’s Intelligent Intake solution, plus any additional sources, in any format, to create and manage data in one place.

Get a holistic view

Find every detail

Review submissions data and resolve anything that doesn’t align by referencing AI-generated data summaries that highlight the elements that impact decisioning the most. Use prompts to get answers you have and easily validate or correct data with direct links to source information.

Find every detail

Work proficiently

Get Agentic AI-powered next best action recommendations, boosting operational efficiency and empowering your team to make smart business decisions faster.

Work proficiently

Leverage AI-enhanced decisioning

Enhance your team’s decision-making power with AI that complements, not replaces, human expertise. Our solution streamlines data processing and analysis with the perfect blend of human-AI collaboration, allowing your teams to focus on strategic decisions that drive better business outcomes.

Leverage AI-enhanced decisioning

Industry-leading AI power for
breakthrough results

Hybrid AI

Combines discriminative, generative and heuristic-based AI that ensures the right technology is used for the right task.

Next Best Action Agents

Preconfigured AI that accelerates the processing of submissions by providing your teams with recommended next steps based on your data. 

Co-pilot

Helps with tasks and operations by combining data from documents and external sources and use Generative AI to answer questions and create summaries.

Safe

With integrated model performance metrics and the industry’s first model explainability suite, your models are safe against bias, overfitting and hallucinations..

Secure

Indico’s comprehensive security approach, including certifications and private tenant deployment with customer data encryption, ensure no data leakage by design.

Scalable

Indico’s technology scales to any required submission volumes while delivering a 99.99 SLA.

Hybrid AI

Combines discriminative, generative and heuristic-based AI that ensures the right technology is used for the right task.

Next Best Action Agents

Preconfigured AI that accelerates the processing of submissions by providing your teams with recommended next steps based on your data.

Co-pilot

Helps with tasks and operations by combining data from documents and external sources and use Generative AI to answer questions and create summaries.

Safe

With integrated model performance metrics and the industry’s first model explainability suite, your models are safe against bias, overfitting and hallucinations..

Secure

Indico’s comprehensive security approach, including certifications and private tenant deployment with customer data encryption, ensure no data leakage by design.

Scalable

Indico’s technology scales to any required submission volumes while delivering a 99.99 SLA.

Turn hours into minutes with Intelligent Intake

How Indico makes the submissions
intake process intelligent

Ingest

Submissions are automatically ingested from a shared inbox or document repository

Classify

Items and attachments are classified and unbundled by document type

Extract

Required data points are extracted from each document

Normalize

Data is structured to match the destination format requirements

Integrate

Accurate, structured data is output to the downstream system of your choice

Cutting-edge capabilities
give your team the ability to:

See all data in one place

Unbundle, classify and extract data automatically, and create submissions from data received in any format such as tables, excel files and handwritten documents.

Manage ongoing work, see the status of a submission and distribute work across the team.

Consolidate all key data and documents in a single pane of glass, to get a complete and accurate view.

Find every detail you’re looking for

Review quickly the information included in a submission and address any missing or conflicting information.

Ask your documents questions with copilot capabilities.

Get contextual links back to source documents for easy validation or correction.

Focus on what matters most

Get tailored guidance for next steps and optimal recommendations based on Agentic analysis.

See the progress of each submission to ensure rapid time-to-quote.

Rank opportunities by value and get a more in-depth view of what is included in an individual submission.

Trust the process

Benefit from the perfect blend between AI and human review, which drives accurate, efficient results

Get access to the complete audit trail of all operations performed as well as underlying AI Agent actions.

Future-proof your business
with our world-leading AI

Hybrid
Approach

Our solution is the perfect pair, combining Generative and Discriminative AI. This empowers customers to scale across many use cases and document volumes while providing the best performance at optimal cost.

Technology
Front-Runner

Indico Data is at the forefront of the latest AI developments. Our Enso project is constantly ahead of bleeding-edge research with the top institutions in the world, ensuring our customers are not only cutting-edge today, but are future proofing for tomorrow.

Protected
Data

By design, our solution is a transactional system, meaning we never retain your data, safeguarding you from leakage concerns.

Orchestrate your
submissions process exactly

the way you want

Accelerate underwriting clearance

Unlock the combined power of Intelligent Insights and Intelligent Intake in your underwriting process with the Al-driven Underwriting Clearance Solution. This industry-leading combination empowers underwriters, giving them actionable insights and streamlining clearance to improve combined ratios, increase premiums written, and drive better decisions.

Seamlessly integrate with your existing systems and partners

Intelligent Insights integrates easily with the tools you already use and love. Enhance your processes with our comprehensive integration suite that makes it easy to get started and then scale to other use cases.

Product FAQs

Capabilities

No.  In fact, one of the things that customers love most is that there is no coding or technical elements involved in training a model or building workflows.  

With our zero-shot capabilities, customers can see value in minutes.  We also support discriminative models which have high accuracy and precision and can be trained in a matter of a few hours.  

With our zero-shot learning feature, customers can submit as little as 10 documents to train a model.  Some customers prefer a more traditional training approach, where we generally see the best performance start at around 200 samples of each document type.  

We typically see 8 weeks to a few months as a normal timeframe for engagements that include developing models, workflows, testing and integration with internal systems to be active in production. 

This is highly dependent on the complexity of the use case. 

Indico Data can process structured, semi-structured and unstructured data with precision.  

Intelligent Intake can automatically ingest all document types.  Some of the most common we see are email bodies, PDFs, Tables, Excel Sheets, Acord forms, Loss Runs, SOVs, Images, zip files and even handwriting. 

Yes

Yes

If there is an API that is available, Indico can pull in additional data that is external to your systems.  Also, custom components can be created to enrich the data with external APIs.

Intelligent Intake is completely traceable and transparent.  Any piece of data can be sourced to origin.  

Yes, Indico’s models are designed to continuously learn and improve. This is achieved through:

 

Staggered Loop Learning: The platform incorporates feedback from users to refine and enhance the models’ performance. When users correct or validate a model’s predictions, this data is used to train the models further.

Transfer Learning and Multi-Modal Fusion: advanced AI techniques such as transfer learning and multi-modal fusion. These methods enable the models to adapt to new tasks and improve their accuracy over time by integrating various data types like text, video, and images.

Yes, Indico Data supports extraction from Loss Runs and Statements of Values (SOVs). These pre-trained models are part of Indico’s extensive library of over 80 models, which can be used directly or further customized to meet specific business needs. This allows insurance companies to quickly deploy and benefit from advanced document processing capabilities without the need for extensive setup or training.

Intelligent Intake can connect to any downstream system of your choice.  We are prepared to ensure seamless integration with your existing technology tools and have in-depth experience with this.  Some out of the box options we have include Guidewire, SalesForce, Duck Creek, OneDrive, SQL and Snowflake

Compatibility

Intelligent intake can connect to any upstream system of your choice.  For most of our customers, we pull data from an email inbox but we also have out of the box connectors with Box, ImageRight, Azure and Documentum.  

Privacy & Security

No.  Intelligent Intake is a passthrough solution meaning data is always in your hands, not ours.  

Infrastructure

Indico Data can be deployed to any location across the globe.  While it is an option for customers to host their own instance, we highly encourage customers to let us handle the managed services responsibility. 

Each environment is complete separate at the account level and dedicated to a specific customer.

Getting Started

Yes.  We encourage customers to engage with us in a proof of concept or a pilot in order to help you better evaluate our product and see how it enables you to meet your business goals.  

Our pricing is based on the number of documents you process each year and specific settings such as number of users and admins.  Our pricing is custom for each customer based on your specific size and needs and generally starts at $300,000 per year.  Please contact our sales team for detailed pricing.  

Support

Indico Data offers 24/7 Assistance.  Customers have access to round-the-clock support to address any issues or queries promptly.

Indico provides support through various channels including phone, email, and live chat, ensuring flexibility and convenience for customers.

Yes.  We have a dedicated team focused on ensuring you get into production successfully.  In fact, many customers choose us thanks to our 97% success rate of getting customers into production. If you prefer, we can work directly with your existing technology partners as well.  

Want to see Indico in action?

Speak to an expert and see the cutting-edge capabilities that will drive premium growth, improve loss ratios and boost customer satisfaction.

Resources

Blog

Gain insights from experts in automation, data, machine learning, and digital transformation.

Unstructured Unlocked

Enterprise leaders discuss how to unlock value from unstructured data.

YouTube Channel

Check out our YouTube channel to see clips from our podcast and more.